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77fg Casino / Live
YOUR DATA MATTERS

77fg Privacy Policy: How We Handle Your Information

This page sets out how 77fg collects, stores and uses the information you share when you access your account, make a Rocket or Bank Transfer transaction, or contact our support team. Your access to this platform depends on your local law and eligible regions.

  • Account data protection
  • Rocket and Bank Transfer context
  • Your rights, clearly stated
  • Support contact routes included
POLICY POSTURE

What This Policy Covers and How It Applies

When you open an account on 77fg, we collect the information you provide during registration — your name, contact details, and the payment method you use, which may include Rocket or Bank Transfer. We also record transaction records, account activity logs, and any correspondence you send through our support routes. This data is used to operate your account, process your transactions, and respond to your queries. We do not sell your personal information to third parties for their own marketing purposes. Cookies and similar tools are used on our site to keep your session active and to understand how pages are accessed — you can adjust cookie preferences through your browser settings at any time. Data we hold is kept only as long as it is needed to fulfil the purpose for which it was collected, or as required by applicable law. We apply reasonable technical measures to protect stored account data. Access to this platform and the rights described in this policy may vary depending on your local law and the eligible regions we serve. If you use a local payment method such as Rocket, your transaction details pass through that provider's own data handling terms in addition to ours.

  • Rocket payment context

  • Bank Transfer records

  • Account activity logs

  • Cookie settings via browser

  • Retention based on applicable law

SCOPE AND LIMITS

Where This Policy Applies

Not every aspect of your activity falls under this policy in the same way. The four areas below clarify what sits inside our direct responsibility and what connects to external terms you should also review.

  • Account Access

    All data you submit when logging in, updating your profile, or verifying your account is covered directly by this policy. We control how that data is stored and who within our platform can access it.

  • Transactions

    When you make a deposit or withdrawal via Rocket or Bank Transfer, the transaction data passes through the relevant payment provider. Their own privacy terms apply to the transfer leg; our policy covers only the record we keep on our side.

  • Site Content

    Your browsing behaviour on our site — which pages you visit, how long you stay, which game categories you open — is captured in session and analytics data. This falls inside this policy and is not shared with unaffiliated advertisers.

  • Third-Party Services

    Links or integrations that take you outside 77fg — including payment gateways and game studio interfaces — operate under their own privacy terms. We do not control how those third parties handle data once you leave our domain.

YOUR PRACTICAL RIGHTS

Actions You Can Take Under This Policy

Your account gives you direct access to several data-related actions without needing to contact us first. Log in and open the account settings page to review the personal details we hold — name, contact information, and linked payment method. If something is incorrect, you can update most fields directly from that page. For details you cannot edit yourself, such as historical transaction records or identity verification data, raise a request through our support route and we will review it. Want to know what data we hold about you specifically? Send us a written request through the contact method shown in the Support section below, and we will respond with a summary of the information attached to your account. Where local law grants you additional rights over your data — such as a right to request deletion — those rights depend on your jurisdiction and eligible region. We aim to respond to all data-related requests within a reasonable time, and we will let you know if a request falls outside what we can action under our current policy.

  • Review Your Records

    Open account settings after login to see the profile data currently held. Transaction history is also viewable from the wallet section of your account without any additional request.

  • Correct Account Details

    Most personal details can be updated directly in account settings. For fields locked after verification, contact support with your correction request and we will check what can be amended.

  • Raise a Data Query

    If you have a question about how a specific piece of your information is used, send it to us through the published support route. We will respond with a clear account of what we hold and why.

  • Request Support on Deletion

    Where your local law gives you a right to request data deletion, contact us and we will review your request against our retention obligations and let you know the outcome in writing.

CONTACT ROUTES

How to Reach Us About This Policy

If you have a question about this privacy policy — or want to act on any of the rights described above — use the contact routes published on our site. We do not invent operating hours or response guarantees, but we do respond to every privacy-related request we receive.

  • Live Chat

    The live chat button is visible when you are logged in to your account. Use it to raise an urgent privacy or account data question and get a response from our support team directly.

  • Email Support

    Send a written privacy request or data query to the support email address published in our contact section. Written requests are useful when you need a record of the exchange for your own reference.

  • Account Help Centre

    The help section of your account area contains published guidance on data rights, cookie settings and how to update personal information. Check there first before raising a direct support request.

HOW WE HANDLE DATA

Our Approach to Data Handling and Account Security

We take a practical, process-led approach to data handling — applying the steps below consistently across account management, payment processing via Rocket and Bank Transfer, and support correspondence.

  • Cookie Management

    We use session cookies to keep you logged in and analytics cookies to understand page usage. You can review and adjust your cookie preferences at any time through your browser settings — no account login required to manage this.

  • Account Security

    Access to your account data is protected by your login credentials. We recommend keeping your password unique to this account. If you suspect unauthorised access, use the account settings page to change your password and contact support immediately.

  • Data Retention

    We keep your account and transaction data for as long as your account is active and for the period required under applicable law after closure. When data is no longer needed for either purpose, we remove it from active records.

  • Policy Update Requests

    This policy may be updated from time to time. When we make a material change, we will note it on this page. If you want to request a copy of the current policy version or be notified of changes, contact us through the email route shown in our support section.

POLICY QUESTIONS

Frequently Asked Questions About This Privacy Policy

These are the questions we hear most often from people reviewing this policy. If your question is not covered here, use the support routes listed above to ask us directly.

What personal information does 77fg collect when I register?

We collect the details you enter during registration — name, contact information, and the payment method you choose, such as Rocket or Bank Transfer. We also record account activity and any messages you send to support. We collect only what is needed to operate your account.

Does 77fg share my data with third parties?

We do not sell your personal information to third parties for marketing. Data may pass to payment providers like Rocket when you make a transaction — those providers apply their own terms to the transfer. We also use analytics tools to understand site usage, but these do not identify you to external advertisers.

How can I see what data 77fg holds about me?

Log in and open your account settings to view stored profile information and transaction history. For a full summary of the data attached to your account, send a written request through our email support route and we will respond with the details we hold.

Can I ask 77fg to delete my personal data?

Where your local law gives you a right to request deletion, contact us through the published support route. We will review your request against our retention obligations — some data must be kept for a period required by law — and we will confirm the outcome in writing.

How does 77fg handle cookie data on its site?

We use session cookies to keep your login active and analytics cookies to understand how pages are accessed. You can adjust or clear cookies at any time through your browser settings. Removing session cookies will log you out of your account, so save any open activity first.

Does this privacy policy apply if I use Rocket or Bank Transfer?

Our policy covers the transaction record we hold on our side. When you use Rocket or Bank Transfer, your transfer details also pass through that provider's own data terms. We recommend reviewing the relevant provider's policy alongside ours to understand how your payment data is handled end-to-end.